Effective Date: August 21, 2026
This Accepted Items Policy describes the general categories of Item(s) Bulky Drop accepts for pickup and disposal. It applies together with our Prohibited and Hazardous Items Policy and Bed Bug and Pest Policy, which take priority over this policy for any Item(s) they cover.
Contents
1. General Categories
Subject to the Prohibited and Hazardous Items Policy and Bed Bug and Pest Policy, Bulky Drop generally accepts household bulky items, including furniture (sofas, chairs, tables, dressers, bed frames), mattresses and box springs, household appliances that do not contain refrigerant or have been certified as professionally drained of refrigerant, exercise equipment, boxed or bagged household items, and similar bulky household goods. The specific items and quantities available for your booking are selected on the Site at the time you book, and only those declared Item(s) are covered by your booking’s price.
2. Condition of Items
Item(s) must be free of active infestation, biohazards, and hazardous materials as described in our Bed Bug and Pest Policy and Prohibited and Hazardous Items Policy. Bulky Drop does not require Item(s) to be in working or resalable condition to be accepted, except where a specific service tier or promotion states otherwise at booking.
3. Declared Items and Quantities
You must accurately declare the Item(s) and quantities you intend to have picked up when you book. If the actual Item(s) or quantities at drop-off or pickup differ materially from what you declared, Bulky Drop may adjust your charge, refuse the excess or undeclared Item(s), or reschedule, as described in our Booking and Payment Terms.
4. Right to Refuse
Bulky Drop may refuse any Item that does not match your booking, that violates the Prohibited and Hazardous Items Policy or Bed Bug and Pest Policy, or that Bulky Drop reasonably determines cannot be safely or lawfully collected, transported, or disposed of. Refused Item(s) remain your property and your responsibility, and refusal does not entitle you to a refund of fees already incurred under our Cancellation and Refund Policy.
5. Contact
Questions about whether a specific item is accepted, which are best asked before you book, can be directed to Bulky Drop LLC at info@bulkydrop.com or (888) 97-BULKY — (888) 972-8559. Our mailing address and instructions for sending formal legal notice are on our Legal Notices and Contact Information page.