Who is Strong Junk Removal?

We're a top-rated, locally operated junk removal service serving the greater Phoenix metro area. With 1,600+ verified five-star reviews across Google, Thumbtack, Yelp, and more, we've built our reputation on showing up on time, doing the job right, and treating every customer with respect.

How is pricing determined?

We price by volume — you pay based on how much space your junk takes up in our truck, not by the hour or item count. Pricing tiers run from Bulk Item ($80–$120) up to XXL Load ($550–$700).

Do you offer same-day junk removal?

Yes, when availability allows. Book online or call us directly at (480) 236-6172 and we'll let you know what's open.

What areas do you serve?

We serve the Phoenix metro and surrounding areas including Chandler, Gilbert, Mesa, Tempe, Scottsdale, Glendale, Queen Creek, Ahwatukee, Arcadia, Apache Junction, Fountain Hills, San Tan Valley, Sun Lakes, Gold Canyon, Laveen, Tolleson, Desert Ridge, and Maryvale.

What items can you remove?

We can remove almost anything — furniture, appliances, mattresses, electronics, yard waste, scrap metal, construction debris, garage clutter, estate contents, and general household junk. We cannot take hazardous chemicals, tires, rocks, or dirt.

Yes, Strong Junk Removal is fully insured. You can have peace of mind knowing your property and our crew are covered throughout the job.

What forms of payment do you accept?

We accept all major credit cards, cash, check, Venmo, and online payments. Payment is collected after the job is complete and you're satisfied.

What happens to my items after pickup?

We make every effort to give items a second life. On average, 50% of items are donated to local charities, 30% are recycled, and only 20% go to landfill.

Bulky Drop is a community bulk-item disposal service built for gated communities, apartment complexes, and retirement communities. We install a dedicated, branded drop zone on your property so residents have a real place to responsibly get rid of mattresses, furniture, and other bulk items — instead of dumping them by the trash cans.

What services do you offer?

We provide dedicated on-site drop zones with three ways for residents to use them: DIY (drop it off yourself), Outside-Door (leave it at your unit door and we grab it), and Full-Service (our crew comes in and carries it out). Properties subscribe monthly for the zone, access system, and scheduled sweeps — residents pay per item.

What areas do you serve?

We serve gated communities, apartment complexes, and retirement communities across the Phoenix metro, including Chandler, Gilbert, Mesa, Tempe, Scottsdale, Glendale, Queen Creek, and surrounding areas. Ask your property manager if Bulky Drop is available at your community, or contact us to bring it to yours.

What items can be dropped off?

Mattresses, box springs, furniture, dressers, nightstands, small appliances, and general bulk household items. Break items down where you can — flatten boxes, disassemble furniture if possible — to keep the zone organized for everyone.

What items aren’t allowed in the zone?

No hazardous materials — that means no paint, chemicals, tires, or appliances containing refrigerants. We also can’t accept any item with a known or suspected bed bug infestation, without exception, for the safety of our crew and community.

What is Full-Service drop-off?

With Full-Service, you don’t lift a finger. Our crew comes to your unit and carries the item out — upstairs, downstairs, tight hallways, wherever it is — and takes it straight to the drop zone.

What’s the difference between DIY and Outside-Door drop-off?

DIY is our most affordable option — carry your item to the drop zone yourself, scan your access code, and place it inside. Outside-Door is the step up: leave your item just outside your unit door and our crew picks it up and moves it to the zone for you — no lifting, no trip to the zone required.

How is pricing determined?

Tenant pricing is simple: DIY drop-off starts at $30, with Outside-Door and Full-Service priced slightly higher based on the labor involved. Properties pay a flat monthly subscription — typically $500–$700 depending on property size — that covers the zone, access system, and scheduled pickups.

How does a property get set up with Bulky Drop?

We install a dedicated drop zone on your property, set up digital access codes for residents, and handle scheduled pickups once enough items accumulate. Contact us for a walkthrough and a subscription quote sized to your property.

What if I’m not sure which drop-off option is right for me?

If you can easily carry the item to the zone yourself, DIY is the most affordable choice. If you’d rather not make the trip, Outside-Door lets you leave it at your door. If the item is heavy, awkward, or somewhere hard to move, Full-Service is built for that — our crew handles it start to finish.

What if I have multiple items to drop off?

No problem — each item is priced and booked individually, so you can drop off as many as you need. Once a zone reaches 12 bulk items, it triggers a scheduled pickup, keeping the zone clear and ready for the next resident.

What forms of payment do you accept?

We use secure online payment only — enter your card when you book and you’re charged upfront, so there’s nothing to settle in person. We don’t accept cash, check, or any in-person payment for individual drop-offs.

Are there any hidden fees?

No hidden fees — the price you see when you book is exactly what you pay. Full-Service pricing reflects the labor of entering your unit; Outside-Door and DIY are priced lower since less labor is involved.

How do I book a drop-off?

Tap “Book Now,” choose your drop-off type — DIY, Outside-Door, or Full-Service — and pick your preferred day and window. You’ll get an access code for the zone if you’re dropping off yourself. It takes about two minutes online.

Is booking online really the only way?

Yes — Bulky Drop is a fully online service for residents. Booking, pricing, and payment all happen through the site or resident portal, no calls needed. Property managers interested in bringing Bulky Drop to their community can reach out directly to set up a walkthrough.

Our number is an automated line for residents. Property managers looking to bring Bulky Drop to their community should use the contact form to set up a call or site visit — that’s the fastest way to reach our team directly.

How far in advance should I book?

Our schedule fills up quickly, especially on weekends. We recommend booking as soon as you know your date — but we often have next-day availability for DIY and Outside-Door drop-offs.

How does the pickup trigger work?

Rather than a fixed pickup schedule, each zone is swept once it reaches 12 bulk items. This keeps trucks from rolling for a single item and keeps the zone from overflowing — most active communities see a pickup every week or two.

What are the zone access hours?

DIY zone access runs on a flexible window since no one needs to meet you there — your access code works for your full booking window. Outside-Door and Full-Service get a scheduled pickup window, with a heads-up text before our crew arrives.

Do I need to be home during the pickup?

For DIY and Outside-Door, no — just place your item as instructed during your window. For Full-Service, someone needs to be home to let our crew in and show them what’s going.

What if I need to reschedule or cancel?

Life happens — use the contact form to let us know as early as possible and we’ll get you rescheduled. Each access code is valid only for its assigned booking window and expires afterward, so a missed window will need a new booking.

How will I know when the crew is on the way?

For Full-Service and Outside-Door pickups, you’ll get a text about 30 minutes before our crew arrives. For DIY, just use your access code and drop your item during your selected window.

What if my item is inside my unit?

That’s exactly what Full-Service is for — our crew comes in and carries it out, no matter where it is in your unit.

Will there be any damage to my property?

Our crew is trained to navigate tight spaces, doorways, and stairs, and works to protect your floors and walls throughout every pickup.

Yes. Pickups are fulfilled by our fully insured local pickup partner, so your property and our crew are covered throughout every job.

What happens to my item after drop-off?

Every item gets sorted, not just hauled away. When you book, you tell us the condition of your item: Good condition (clean, functional — eligible for donation), Recyclable materials (mostly metal, wood, or other recyclable components), or Not usable (goes to standard disposal). Good-condition items are routed to local donation partners; recyclable materials are processed accordingly.

Is Bulky Drop eco-friendly?

We take it seriously, but we want to be honest about it too: not every item can be donated or recycled, and local infrastructure has real limits. What we can promise is that every item is sorted by the condition you specify at booking, and we route as much as possible to donation or recycling before anything goes to the landfill — keeping your community’s diversion numbers real, not just marketing.