Bulk item drop-off starts as low as $10 — no complicated calculators, no corporate markups, and no surprise fees when someone shows up at your door. Here’s exactly what you’ll pay, for every option.
$10
DIY Starting Price
$30
Outside-Door Starting Price
$65
Full-Service Starting Price
$4.50
Service Fee, Per Order
Drop-Off Pricing
The price you see when you book is exactly what you pay. No quotes, no in-person estimates, no markup after the fact.
Option
What’s Included
Price
DIY
You carry your item to the zone and enter your access code
$10+
Outside-Door
Leave it outside your unit door — our crew moves it to the zone
$30+
Full-Service
Our crew comes inside and carries it out for you
$65+
Not sure which option fits your item? See DIY, Outside-Door, or Full-Service for the full breakdown of each.
Full-Service Add-Ons
Full-Service pricing reflects the labor of entering your unit. Two factors can add a small charge on top of the starting price — shown before you pay, never after.
Factor
Details
Add-On
Ground / 1st Floor
No stairs to navigate
No charge
2nd Floor
One flight of stairs
+$5.00
3rd Floor or Higher
Multiple flights of stairs
+$10.00
Disassembly
Item needs to be taken apart to remove
+$10.00 flat
Want the numbers side-by-side with the alternative?
See how this compares to traditional junk removal quotes.
Compare Pricing
No Hidden Fees
- The price you see when you book is exactly what you pay. No surprise charges once the crew shows up.
- Secure online payment only. Enter your card when you book and you’re charged upfront — nothing to settle in person, no cash or check accepted.
- Sorting is included at no extra cost. Every item is routed to donation, recycling, or standard disposal based on the condition you specify — never a separate line item.
- One service fee, always disclosed. A non-refundable $4.50 service fee applies to every order, shown at checkout before you pay.
Cancellations & Refunds
You can cancel or reschedule anytime before your scheduled window. The $4.50 service fee is non-refundable on every order, no matter when you cancel — beyond that, the fee depends on your drop type and timing.
Scenario
Details
Fee
DIY — Cancel Early
Cancelled before your scheduled Drop Window begins
$4.50 only
DIY — Cancel Late
Cancelled after your window has already started
+$10 disruption fee
Outside-Door / Full-Service
Item not outside your door, or unit not accessible, when the crew arrives
$20 fee
- Your access code stops working if you cancel or miss your window. It’s only valid for the specific window it was issued for, even if it hasn’t technically expired by time yet.
- You’ll get a confirmation once your refund is processed. The email shows the amount refunded after any non-refundable fees from this policy are deducted.
- The earlier you cancel or reschedule, the more likely we can rebook you without any additional fee — reach out as soon as you know your plans have changed.
For Properties
See Property Manager Pricing
Property Subscription Pricing
Properties pay a flat monthly subscription that covers the drop zone, access system, and scheduled pickups — residents pay per item, with no cost to the property beyond the subscription.
$500–$700/mo Typical
Varies by property size and installation type.
Custom Quote
Contact us for a walkthrough sized to your property.
Pricing — Frequently Asked Questions
How is pricing determined?
Tenant pricing is simple: DIY drop-off starts as low as $10, with Outside-Door and Full-Service priced slightly higher based on the labor involved. Properties pay a flat monthly subscription — typically $500–$700 depending on property size — that covers the zone, access system, and scheduled pickups.
Are there any hidden fees?
No hidden fees — the price you see when you book is exactly what you pay. Full-Service pricing reflects the labor of entering your unit; Outside-Door and DIY are priced lower since less labor is involved.
What forms of payment do you accept?
We use secure online payment only — enter your card when you book and you’re charged upfront, so there’s nothing to settle in person. We don’t accept cash, check, or any in-person payment for individual drop-offs.
What’s your cancellation policy?
You can cancel or reschedule anytime before your scheduled window. The $4.50 service fee is non-refundable on every order, no matter when you cancel. Beyond that, the details depend on your Drop Type — DIY has a $10 late-cancellation fee, Outside-Door and Full-Service have a $20 missed-trip fee.
Is the service fee refundable?
No. The $4.50 service fee is non-refundable on every order, whether you complete your drop-off or cancel.
I booked DIY — what happens if I cancel?
Cancel before your scheduled Drop Window begins and you’re only out the $4.50 service fee. If you cancel after your window has already started, a $10 service disruption fee applies on top of that.
I booked Outside-Door or Full-Service — what happens if I cancel or I’m not ready?
If your item isn’t outside your door (Outside-Door) or your unit isn’t accessible (Full-Service) when our crew arrives, a non-refundable $20 fee applies to cover the missed trip.
Will I get a confirmation once my refund is processed?
Yes — you’ll get an email once your refund is issued, showing the amount refunded after any non-refundable fees from this policy are deducted.
Know Before You Book
See Your Price in About Two Minutes
No quotes, no waiting — book online and know exactly what you’ll pay.
